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About Quest

Customised Staffing Solutions

Quest is South Africa's leading provider of scalable recruitment and staffing solutions for Frontline Customer Service, Sales, Marketing and Support Staff. Since 1974 we have delivered the very highest level of service in the recruitment, training and management of professional staff. Whether your company requires a unique staffing solution or you are looking for an employment agency that will understand your career needs, you can be confident that Quest will deliver.

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Who we are

We are a 95.08% black owned company, with 70.65% black female ownership and a Level 2 BBBEE Contributor status. We have an extensive presence in South Africa and the continent, with a database of over 150 000 qualified candidates. We can support most, if not all, bulk white-collar staffing needs throughout South Africa.

Our industry experience and extensive IT infrastructure has allowed us to turn talent acquisition into a science. For clients, this means improved  request-to-delivery turnaround time; saving money and improving agility. For candidates this means you are more likely to find an employer who matches your career needs.

Quest has always been at the forefront of innovation in the recruitment industry. Our attitude of constant assessment and adjustment to the needs of the modern business has put us first in South Africa:

  • To offer optimised staffing solutions
  • To offer specialised call centre staffing solutions

The Quest Vision & Mission

Mission

We deliver effective workforce solutions, with remarkable people, to meet the talent demands of our business partners, in a rapidly changing environment.

Vision

We aim to:

  • Be the leading provider of effective workforce solutions.
  • Be the employer of choice.
  • Have a positive impact on employment in South Africa.

Our Services

Quest’s Full Circle Staffing Solutions (FCS² ™) approach gives you all the options. Through us, you gain access to the most comprehensive range of staffing solutions in South Africa, and, all through a single point of contact. By partnering with Quest, for any of your bulk, outsourced or custom staffing needs, you can be sure of positive, high-impact results in HR effectiveness, efficiency and economy. We have helped more than 500 companies save both time and money through our tailor-made, staffing solutions.

By Partnering with Quest:

  • You get the cutting-edge advantage and boost to your bottom line from our superior pool of top talent and our Level 2 BBBEE status. Our level 2 value-add supplier status means you can claim back 125% of your procurement spend with us.
  • We turn your business information into useful business intelligence to enable your strategic decisions.
  • We understand your needs and deliver bespoke solutions to best meet them.
  • We operate nationally as well as into Africa. We are therefore your perfect partner to support most, if not all, of your African operations.
  • Our unique staff measurement system – HPWS - ensures that each and every outsourced/leased staff member is contracted to clients’ aligned key performance area (KPA) which results in the enhanced productivity of the assignees and overall business effectiveness.
  • With excellent testimonials and referrals on our quality and service, you can rest assured that with Quest, quality will never be compromised.

Bulk Recruitment Solutions (Perm & Contract)

Spend less time and money on HR, partner with Quest.

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Field Marketing Solutions

Make sure your customers get the message, face-to-face.

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Recruitment Process Outsourcing (RPO)

Let us assist you with your recruitment process, in part or in full.

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Human Resource Outsourcing Solutions (HRO)

You don’t need a full HR department to get the best HR services – Make Quest your HR business partner.

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Staff Optimisation Solutions

Is planned or unplanned staff absence costing you?
We have the solution!

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Corporate Social Responsibility

Close to Quest’s heart is the continued development and upliftment of the people of South Africa. For us to cultivate a future that is meaningful and prosperous, we need more people to both create and fill jobs. To do this requires empowering all communities with the right tools to launch careers and businesses. For this reason, Quest’s primary corporate social investment has targeted the education and development of our youth, as well as being involved in educational programmes for adults who want to expand their career opportunities and potential.

Quest for Knowledge

A FREE online learning centre for upskilling in Microsoft Office Suite programs.

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Partners for Possibility

PfP is a creative solution to South Africa’s education crisis. It is a co-action, co-learning partnership between School Principals and Business Leaders that Quest is proud to be a part of.

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Life College

A past Quest endeavor with a replicable social enterprise which develops programmes aimed at youth empowerment.

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Affiliations

Adcorp

Quest is a subsidiary of Adcorp, South Africa’s largest diversified workforce management and business process outsourcing company. Because of this affiliation, Quest’s clients gain access to the most progressive and trusted staffing expertise in South Africa.

APSO

Quest is a member of The Federation of African Professional Staffing Organisations (APSO) which is an industry member organization committed to the improvement and professionalisation of the labour recruitment industry in South Africa. Our active membership and participation in the APSO leadership is proof of our stringent adherence to legal compliance and our continued operation in accordance with globally aligned best practice standards.

We are associated with
CAPES | BPeSA


Awards

Quest has been consistently recognized by the recruitment industry, both locally and internationally, for our dedication to excellence, fair practice and service delivery. We are not just another recruitment agency, we are committed to partnering with both our clients and our candidates to deliver lasting success

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Quest Leadership

Kay Vittee
KAY VITTEE

CHIEF EXECUTIVE OFFICER
Julie Boshoff
JULIE BOSHOFF

MANAGING EXECUTIVE: FINANCE AND BUSINESS ENABLEMENT
Stephen Shields
STEPHEN SHIELDS

MANAGING EXECUTIVE: OPERATIONS